Frequently Asked QuestionsRealtors CLICK HERE for your printable handout
1. How long does it take to do the work?Generally it takes 1 day or less to complete the work. However large buildings may require more time to complete the full remediation process as each situation is unique and requires its own plan of action.
2. Do we have to be out of the home during the treatment?If we are treating the entire home YES, it may be required to leave the home for that day only or part of a day. If we are just treating the attic space, basement or a single room we can generally contain the area and compete our process with occupants remaining in the building.
3. What if I have mold inside of my walls or ceiling?We will do everything in our power to avoid tearing into walls or other components of the home. However in some cases it is not possible to properly treat some hidden areas without some material removal. All of our remediation plans will be discussed in detail and in advance before we begin any necessary removal.
4. Do we offer mold testing services?YES, we generally take air test samples inside and outside to determine the levels of individual species. We also offer swab sampling and bulk sampling of suspect contaminated materials as per the request of the client. Call us for a quote today.
5. What are the costs of our services?If you need a fast price quote we can typically quote a price right over the phone. You can also E-mail us the inspection report or other any information on which areas of the building you are concerned with, how large the area is in square feet, and if you know of the possible source of moisture. Otherwise we will be happy to visit your property and give you a quote at the same time.
6. Can you treat the heating and air conditioning ductwork?Yes, as long as we are treating the entire home or entire area that the ductwork services we can also disinfect the ductwork.
7. What if I only have mold in my Attic or Basement or just one room?We can treat just your attic or other part of your home, however, unless we treat all of the areas that are supplied with the same heating and air-conditioning system or air space, we can’t offer our One Year Warranty. The reason is simple, mold is airborne so it’s not just confined to the areas that you can see it or smell it. So if you see it in the basement it’s quite likely to be in the other areas of the home as well.
8. I am sensitive to chemicals; will your treatment adversely affect me?Most of our chemicals are a broad spectrum disinfectant and are botanically –derived, EPA registered bactericide, virucidal and fungicide made from plant extracts and natural oils. However some of our attic mold cleaners and waterproof basement coatings are stronger and may emit odors until completely dry. We strive to use the safest product possible without sacrificing the strength needed to clean and disinfect properly. However everyone has their own sensitivity to any chemicals and it’s always best to avoid the areas we are working in until the work is complete, and the area treated has been properly ventilated. Obviously opening the windows and allowing fresh air to enter the building will always be best after the process.
9. Can you provide references for past jobs?Sorry but we do not provide a list of references. Due to the sensitive legal and privacy nature surrounding mold contamination, we keep all of our client’s names confidential. However, all of our services come with a one year guarantee so you can be confident that you have selected a reputable contractor. We also have unmarked white vans to keep our services private when we are parked in your driveway or in front of your business.
10. What can we do as home owners to avoid mold from growing?Keep your home clean. Vacuum with a good machine and on a regular basis. Dust your entire home on a regular basis, toss out boxes or other junk that is just sitting around collecting dust and mold spores that are just waiting for enough moisture to start growing. Change your furnace filter on a regular basis and don’t be cheap, buy a good filter. Keep attics properly vented and basements as dry as possible, it’s all about excess moisture feeding the mold spores.
11. What about just bleaching the mold?Bleach is registered to be used as a fungicide but only on hard surfaces, such as stainless steel, not wood or drywall. Bleach also has some inherent problems as a fungicide: it can lose over half of its strength from the time it is shipped till the time it is finally used; it does not penetrate well; it is very corrosive and potentially dangerous for the applicator and those in close proximity; it does not usually kill mold but it can slow it down; it does; however, make mold clear, so when it grows past the clear part it appears to have “come back”.